Any room below the level of the sewer needs a pump to get water out — a submersible pump for flooding, a lifting station for a basement bathroom or laundry. Both are ignored until the day they are needed, which is exactly why they should be checked before that day.
After heavy rain, cellars in Luxembourg take water through the walls, the light shafts or a backing-up drain. A submersible pump with a correctly set float and a proper discharge route clears it automatically. We size the pump to the flow and the head — the vertical distance the water must be pushed. An underpowered pump runs continuously and burns out precisely during the storm you bought it for.
A toilet, shower or washing machine below sewer level discharges into a sealed lifting unit that pumps upward into the main drain. Two rules keep them alive: only waste water and toilet paper, and a proper vent. Wipes, sanitary products and cooking fat are the cause of almost every blocked unit we open.
• A float switch jammed against the wall of the sump • A blocked non-return valve letting water flow straight back • A clogged impeller after fibrous waste • A tripped circuit because the pump is on an unprotected socket • Alarm units disconnected after a false alarm and never reconnected
A high-water alarm costs very little compared with a flooded cellar and is the single most useful addition to any pump. We also recommend a yearly test: lift the float by hand, confirm the pump runs, confirm the discharge actually flows.
Real Google reviews from verified clients — 32 five-star ratings.
"Today I called for emergency help. Two very kind workers came and fixed the leak behind my washing machine. They were great and very friendly. Highly recommend MS Services."
Serafini A.
Google Review · Plumbing
"These guys are lifesavers! On a Sunday afternoon my pipe burst and they came and fixed it very quickly. The service fee was affordable, especially considering they were the only available option I could find. From now on I won't use another plumber."
Gonzalo R.
Google Review · Plumbing
"I wanted to install a water softener on the main water pipe. Semir responded quickly (unlike the other 5 companies I contacted who didn't even get back to me), came the next day to check, and the following day to carry out the work."
Marius I.
Google Review · Plumbing
"This company is truly competent, efficient and offers fair prices. I called another company for plumbing services (clogged kitchen sink) and the person who came worked for several hours and said he needed something else to fix the problem. He planned to come the next day and eventually significantly increased the price. I cancelled and called this company instead. They came and solved the same problem in about 15 minutes. They charged a third of the price and even fixed my curtain. Excellent service."
Marcelo S.
Google Review · Plumbing
"We had a major power outage at the café where I work. The gentleman came late in the evening and solved the problem. Very satisfied, I recommend."
Liliana R.
Google Review · Electrical
"They came quickly to solve the electricity problem and handled everything efficiently and professionally. The repair was done in no time, and before leaving they made sure everything was working perfectly. Friendly, reliable and highly skilled."
Lorenzo M.
Google Review · Electrical
Don't sit in the dark or watch the water spread across the floor. Pick up the phone — we'll be there before you know it.
Tell us what's going on in a few words — we'll get back to you quickly with a clear, no-obligation quote.